Shipping & returns

Shipping

We are using DHL Express for most of our international shipments. During checkout you can select one of the following services:

DHL Express (Next day) - for orders containing perishables
DHL Economy (day defined) - for orders containing non-perishables

Domestic shipments are send via DHL Parcel or PostNL.

Orders created before 12 AM CET are shipped the same day.

We don't ship on Friday. If you do want us to ship in Friday, contact us.

The shipment rates are calculated based on your location and the weight of your order. Large orders will not give you a shipment rate. In this case please contact us so we can give you the best possible and affordable shipping method.

Returns

Your satisfaction is important to us. Please contact us if you want to return anything. In most cases returning a product is not required and we will replace or credit the product. If you want to return one of our non-perishable products or accessories, contact us to help you find the best and most affordable way to return it.